Terms of service

Overview

This website is operated by GlobiSun Wholesale Art Supply, a service of GlobiSun Multimedia Corp. These Terms of Service apply to the use of globisun.art, wholesale product sourcing, product configuration, customization, order review, payment, production, shipping, and related services.

By accessing the website, submitting an inquiry, requesting a quotation, approving an order, or purchasing products or services from GlobiSun, you agree to these Terms of Service.

Wholesale Order Review

Displayed product information, images, prices, specifications, and availability are provided as wholesale references.

Product specifications, quantities, colors, packaging, customization, supplier availability, final pricing, estimated production time, and estimated delivery schedule are reviewed before final confirmation.

Submitting a website form, cart, Order Builder request, sourcing request, or quotation request does not by itself create a binding order.

An order becomes final only after GlobiSun issues written confirmation and any required payment has been received.

Order Minimum

GlobiSun wholesale orders generally require a minimum combined product value of $500.

Eligible products may be combined across product categories unless otherwise stated.

Custom development, samples, expedited shipping, special packaging, small-quantity production, or other services may have separate minimums or additional charges.

Pricing

Displayed prices are current wholesale references and may vary depending on:

- Order quantity
- Product configuration
- Customization
- Packaging
- Color or variant combinations
- Supplier availability
- Production requirements
- Shipping destination
- Freight method
- Current supplier and logistics conditions

Final pricing will be confirmed in writing before the order becomes final.

Applicable sales tax and qualifying standard ocean shipping are included only where expressly stated.

Quotes are valid only for the period stated in the quotation. If no validity period is stated, GlobiSun may require pricing and availability to be reconfirmed before payment.

Payment

Payment terms will be stated in the quotation, invoice, or written order confirmation.

GlobiSun may require full payment, a deposit, or another agreed payment arrangement before production begins.

Production, purchasing, supplier commitments, customization, or shipping arrangements may not begin until the required payment has been received.

Any bank fees, payment processing fees, currency conversion fees, chargeback fees, or similar costs may be the customer’s responsibility where disclosed or permitted by law.

Production and Delivery

Processing and production times depend on the product, order quantity, customization requirements, packaging, supplier availability, and order complexity.

The estimated processing and production schedule will be confirmed during order review and stated in the quotation or order confirmation.

Standard ocean transit is generally estimated at 24–35 days after the vessel departs.

Transit and delivery dates are estimates and are not guaranteed unless GlobiSun expressly confirms a guaranteed delivery service in writing.

Actual timing may vary due to sailing schedules, supplier processing, port congestion, customs clearance, weather, carrier delays, final destination, and order configuration.

Time-Sensitive and Rush Orders

Standard ocean shipping is not a rush service.

Customers requiring expedited production, air freight, or delivery by a specific date must contact GlobiSun before placing or approving the order.

Availability, feasibility, and any additional freight or service costs must be confirmed in writing before payment.

Product Availability

Final product availability is confirmed during order review.

A product shown on the website as available for wholesale ordering is not necessarily held in U.S. inventory and is not guaranteed to be immediately available.

Supplier availability, materials, packaging, colors, and production capacity may change.

If a confirmed product becomes unavailable before production begins, GlobiSun will contact the customer to discuss available alternatives, revised timing, account credit, or another reasonable solution.

Substitutions

Comparable substitutions will be made only when:

- The customer has authorized acceptable substitutions in advance; or
- GlobiSun receives the customer’s written approval.

Substitutions may involve differences in packaging, branding, color tone, dimensions, material batch, or supplier, provided that the proposed substitute is reasonably suitable for the intended use and is disclosed when required.

Customization and Customer Approval

Customized orders may include logo printing, labels, packaging, color combinations, kitting, special quantities, or other requested modifications.

The customer is responsible for reviewing and approving written specifications, artwork, spelling, logo placement, dimensions, colors, quantities, packaging, and proofs before production.

GlobiSun is not responsible for errors contained in customer-supplied artwork, instructions, files, or approvals.

Screen displays, photographs, samples, printed materials, and production batches may show minor variations in color, texture, dimensions, packaging, or finish.

Changes and Cancellations

Wholesale and customized orders cannot normally be canceled after production, purchasing, customization, packaging, or supplier commitments have started.

Requests to change or cancel an order must be submitted in writing as soon as possible.

Customer-requested changes after written confirmation may result in:

- Revised pricing
- Additional production costs
- Delayed production
- Delayed delivery
- Supplier charges
- Cancellation restrictions

GlobiSun will review any requested change based on the current order status and costs already incurred.

Customer Change of Mind

Orders are not refundable solely because the customer changes their mind after the order has been confirmed or production has begun.

Customized, personalized, specially sourced, specially packaged, or made-to-order products are generally not eligible for return or refund unless there is a verified issue involving visible damage, missing quantities, or a material difference from the confirmed written specifications.

Damage, Shortage, or Specification Issues

Customers must report visible damage, missing quantities, or material differences from confirmed written specifications within 7 calendar days of delivery.

Supporting information may be required, including:

- Photos of the affected products
- Photos of the shipping cartons and packaging
- Quantity counts
- The order reference
- A clear description of the reported issue

Claims submitted after the 7-day reporting period may be reviewed at GlobiSun’s discretion, but resolution cannot be guaranteed.

After review, GlobiSun may provide an appropriate solution depending on the circumstances. Possible solutions may include replacement items, corrected production, account credit, partial credit, or another reasonable resolution.

Minor Manufacturing Variations

Minor variations that are customary in manufacturing, printing, packaging, color display, measurement, or material batches do not automatically qualify as defects.

This includes reasonable differences in:

- Color tone
- Texture
- Packaging placement
- Print alignment
- Dimensions
- Weight
- Material finish
- Batch appearance

The delivered products must remain reasonably consistent with the confirmed written specifications.

Returns

Customers must contact GlobiSun before returning any products.

Products returned without prior written authorization may not be accepted or credited.

Return instructions, return destination, and responsibility for return shipping will be confirmed after the reported issue has been reviewed.

Shipping and Delivery Responsibility

Customers are responsible for providing complete and accurate shipping information.

Incorrect addresses, delivery refusal, missed delivery arrangements, storage charges, redelivery charges, or unauthorized returns may result in additional costs.

Risk of loss and delivery responsibility will be handled according to the shipping method, carrier terms, written quotation, and applicable law.

Customer-Supplied Content

The customer represents that they have the right to use all logos, artwork, trademarks, text, images, and other materials supplied to GlobiSun.

The customer is responsible for ensuring that customer-supplied content does not infringe the intellectual property or legal rights of another party.

GlobiSun may refuse or suspend customization work involving content that appears unlawful, infringing, misleading, offensive, or otherwise unsuitable.

Website Information

GlobiSun makes reasonable efforts to keep website information accurate and current.

However, product images, descriptions, dimensions, packaging, availability, and prices may change.

Website errors, typographical errors, or outdated information may be corrected without prior notice.

GlobiSun reserves the right to correct an error before final order confirmation.

Prohibited Use

Customers may not use the website or GlobiSun’s services for unlawful, fraudulent, abusive, infringing, or unauthorized purposes.

Customers may not interfere with website security, submit harmful code, misuse customer accounts, scrape restricted information, or attempt to obtain unauthorized access to systems or data.

Limitation of Liability

To the maximum extent permitted by applicable law, GlobiSun will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website, supplier delays, carrier delays, business interruption, lost profits, or loss of opportunity.

GlobiSun’s total liability relating to a specific order will not exceed the amount paid to GlobiSun for the affected portion of that order, except where applicable law does not permit such a limitation.

Nothing in these Terms limits any right or liability that cannot legally be excluded or limited.

Indemnification

To the extent permitted by law, the customer agrees to indemnify and hold harmless GlobiSun Multimedia Corp., its representatives, contractors, and service providers from claims, losses, liabilities, and reasonable costs arising from:

- Customer-supplied artwork or content
- Customer misuse of products
- Breach of these Terms
- Infringement caused by customer instructions
- Unlawful use of the website or services

Governing Law

These Terms are governed by the laws applicable to GlobiSun Multimedia Corp. in the State of California, United States, without regard to conflict-of-law principles.

Any dispute will be handled in an appropriate court or forum with jurisdiction, unless the parties agree in writing to another resolution process.

Changes to These Terms

GlobiSun may update these Terms from time to time.

The version published on the website at the time an order is confirmed will apply to that order unless otherwise agreed in writing.

Contact

Questions about an order or these Terms may be sent to:

GlobiSun Multimedia Corp.
GlobiSun Wholesale Art Supply
Email: admin@globisun.art